SMS & Text Messaging Policy

Consent to Receive Messages

By providing your phone number to Strong Heating & Cooling — for example, on a contact, estimate, or service request form — you agree to receive text (SMS/MMS) messages from us related to your inquiry, appointments, and the services you've requested. Consent to receive text messages is not a condition of purchasing any product or service.

Types of Messages

Messages may include appointment scheduling and reminders, technician arrival updates, estimate and invoice notifications, follow-ups on completed work, and — only if you opt in — promotional offers and service reminders.

Message Frequency & Rates

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan. We are not responsible for charges from your wireless provider.

Opting Out

You can opt out of text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a confirmation message and then stop sending texts, except where a message is needed to complete an active service request.

For help, reply HELP to any message, or contact us at (719) 960-7208.

Supported Carriers

Messaging is available through major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell or share your mobile phone number or text-message consent with third parties for their own marketing purposes. Information collected through text messaging is handled in accordance with our Privacy Policy.

Contact Us

If you have questions about our text messaging program, contact Strong Heating & Cooling at (719) 960-7208 or through our contact page.