Privacy Policy

Overview

Strong Heating & Cooling ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or request service.

Information We Collect

We collect information you provide directly — such as your name, phone number, email address, service address, and details about the work you need — when you fill out a contact or estimate form, request service, or call us.

We also automatically collect limited technical information such as your IP address, browser type, and pages visited, which helps us understand how our site is used and improve it.

How We Use Your Information

We use your information to respond to inquiries, schedule and provide HVAC services, send estimates and invoices, follow up on work performed, and communicate offers or service reminders you've asked to receive. We may also use it to improve our website and services and to comply with legal obligations.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and measure site performance. You can adjust your browser settings to refuse cookies, though some site features may not function as intended. For details, see our Cookie Policy.

Text Messaging (SMS)

When you provide your phone number, you may receive text messages from us about your inquiry, appointments, and requested services. Consent to receive texts is not a condition of purchase, and you can opt out at any time by replying STOP. See our SMS & Text Messaging Policy for full terms.

Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as scheduling, payment, or communication tools), and when required by law or to protect our rights and the safety of others.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Your Choices

You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us. You may also request that we update or delete the personal information we hold about you.

Contact Us

If you have questions about this Privacy Policy or your information, contact Strong Heating & Cooling at (719) 960-7208 or through our contact page.